Privacy Policy – KH Taxi

Last Updated: 13 August 2025

At KH Taxi, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our taxi booking services.

1. Who We Are

KH Taxi is a professional taxi service based in Newmarket, Suffolk, United Kingdom. We operate in Newmarket, Bury St Edmunds, Ely, Mildenhall, Red Lodge, Cambridge, Ipswich, and surrounding areas.

Business Name: KH Taxi
Email: info@khtaxi.co.uk
Phone: 01638 591555
Address: 54 Park Ln, Newmarket, CB8 8AZ, United Kingdom

2. Information We Collect

2.1 Information You Provide to Us

When you contact us or make a booking, we may collect:

  • Name

  • Phone number

  • Email address

  • Pickup and drop-off addresses

  • Booking date and time

  • Payment details (if applicable)

2.2 Information We Collect Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages you visit on our site

  • Cookie data (see “Cookies” below)

3. How We Use Your Information

We use your information to:

  • Process and confirm your taxi bookings

  • Communicate with you about your bookings or enquiries

  • Improve our services and website performance

  • Meet legal and regulatory requirements

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site usage, and improve our services.
You can disable cookies in your browser settings, but some website features may not function correctly.

5. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your data with:

  • Taxi drivers assigned to your booking

  • Payment processing providers

  • Legal authorities if required by law

6. Data Retention

We keep your personal information only for as long as necessary to provide our services and comply with legal obligations.

7. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent to processing

  • Complain to the ICO (Information Commissioner’s Office)

8. Security

We take appropriate measures to protect your personal information from unauthorised access, use, or disclosure.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: info@khtaxi.co.uk
Phone: 01638 591555
Address: 54 Park Ln, Newmarket, CB8 8AZ, United Kingdom